If you've received your SIM in the mail, it's ready to activate!
To activate your SIM simply head to our website and click on the activate button at the top of the page next to the little rocket.
Simply provide us with your SIM card number and a few details and we'll start the activation process.
Please see the processing times below in regards to a number transfer:
- Telstra and their service providers, 1 - 4 Hours
- Vodafone and their service providers, 1 - 4 Hours
- Optus and their service providers, 4 - 12 Hours
- New Numbers, 1 - 4 Hours
Activation requests need to be made between 9am to 5pm Monday to Saturday for the above transfer times to apply any requests outside these hours will be actioned from 9am the following business day.
Note: These processing times are an estimate only as network outages can cause delays.