I've ordered my Moose sim card and it has not arrived yet?

Depending on what delivery method you chose when you ordered your Moose Sim Card:

• Standard delivery of your Moose Sim takes 3-5 business days to any address within Australia.
• Express delivery of your Moose Sim takes 1-2 business days to any address within Australia.

If your Sim Card has not arrived within these time frames please  CONTACT US   and we will express post another sim card to you FREE of charge.  To make sure we have everything correct please confirm with us again your correct delivery address.