Step 1 - Connect to your modem via Wi-Fi or Ethernet
Ensure that Wi-Fi is enabled on the device you are using to access your modem (e.g. computer/laptop/smartphone/tablet). If you are using a smartphone or tablet, you should turn off your mobile data connectivity or any hotspot connection during this process.
Connect to the Wi-Fi/Wireless network of the TP-Link Archer VR900 on your computer/laptop/smartphone/tablet. To connect to the Wi-Fi network of the modem, locate the Wi-Fi network name being broadcast by the modem from your device (e.g. computer/laptop), select this network, then enter the password for this network when prompted.
If you are unsure of the Wi-Fi password, this will be printed on the bottom of the TP-Link Archer VR900 modem.
PLEASE NOTE: YOU DO NOT NEED TO HAVE A WORKING INTERNET CONNECTION TO CONNECT TO THE WI-FI OF THE TP-LINK ARCHER VR900 OR ACCESS THE MODEM GATEWAY PAGE.
Alternatively, you can plug in an RJ-45 Ethernet cable from your computer or laptop to one of the four (4) yellow LAN ports on the back of the TP-Link Archer VR900.
Step 2 - Log into your modem
Open your web browser (e.g. Google Chrome/Internet Explorer/Mozilla Firefox/Microsoft Edge), enter 192.168.1.1 into the address bar and press Enter.
If this doesn’t work, you can also try and enter the following: tplinkmodem.net or tplinkwifi.net
If successful, a login box or window should appear asking for a username and password. Enter admin in the Username field;
Enter admin in the Password field. If this doesn’t work, the password will be printed on the bottom of the modem. Enter this password.
Step 3 - Enter the Moose Mobile PPPOE settings into your modem
Once you have logged in, click ‘BASIC‘ at the top of the page. Then, on the left hand pane, click ‘INTERNET‘.
There will now be multiple options presented. You will need to enter/select these options as follows:
ISP List: Other
DSL Modulation Type: VDSL
VLAN ID: Disabled or not ticked
Connection type: PPPoE
Username: [USERNAME]@moosemobile.com.au (your Moose Mobile service username would have been emailed to you during the order process)
Password: moose[YEAR OF BIRTH] (your Moose Mobile service password would have been emailed to you during the order process – this is NOT the same password as your Moose Mobile customer portal login)
Click the ‘APPLY‘ or ‘SAVE‘ button.
Step 4 - Plug your modem into the telephone wall socket
You now need to plug your TP-Link Archer VR900 modem into your telephone wall socket using an RJ-11 telephone cable. One end of the telephone cable needs to be plugged into the DSL port on the back of the modem and the other end into the telephone wall socket in your home.
You will need to wait for the DSL light on your modem to turn solid – this may take up to 15 minutes. DO NOT UNPLUG THE MODEM DURING THIS TIME.
If the DSL light on the top does not turn solid after 15 minutes and you have more than one socket in the home, please plug your TP-Link modem into any other available telephone sockets in your home, and turn the power on and off once plugged in.
Leave your TP-Link Archer VR900 modem plugged into each telephone wall socket for up to 15 minutes until the DSL light on the modem turns solid. Once this occurs, the INTERNET light should also illuminate.
If the DSL light on your TP-Link modem does not turn solid after 15 minutes and you have tried to connect this on all available telephone wall sockets in your home, please call us on 1300 566 673 for further troubleshooting.
Download an official user guide for your modem