Will My Phone Be Affected by the 3G Shutdown?

Whether your phone is affected by the 3G network shutdown depends on its model and manufacturer.

General Compatibility

• As a rule of thumb, most handsets released in the last 8 years are compatible with 4G voice calling via a feature called VoLTE (Voice over LTE).
• These devices will continue to work normally after the 3G network is shut down.

How to Check Your Device

• Text “3” to 3498 from your Moose Mobile phone.
  You’ll receive a reply confirming whether your device supports 4G voice calling.
• Alternatively, you can refer to our #.
• For further confirmation, search online for your phone model followed by “VoLTE” (e.g. Samsung Galaxy S9 VoLTE) to check compatibility.