Should I Cancel My Current Mobile Service Before Porting My Number?

No, please do not cancel your current mobile service before initiating a number transfer.
The porting process requires your existing service to be active in order to successfully transfer your number to the new provider.

Key Points to Remember:

• Keep your current service active until the porting process is complete.
• You do not need to contact your old provider to inform them you're leaving—your new provider will handle the transfer on your behalf.
• Cancelling your service prematurely may result in failed porting or loss of your number.

Final Invoice from Your Previous Provider

Once the porting is complete, your old provider will typically issue a final invoice. For details on how and when you’ll receive it, please refer to the relevant article or contact your previous provider’s customer service.