Can I Put My Plan on Hold While I'm Away?

Unfortunately, we’re unable to place your plan on hold while you're overseas. To keep your mobile number active, it must remain connected to a plan, which means you’ll need to continue paying your monthly access fee during your time away.

If you’re travelling internationally and wish to use your Moose service while overseas, please refer to our Roaming – Moose Mobile for details on how to activate roaming and stay connected.