How do I find my PUK code?

A PUK code (Personal Unlocking Key) is a security feature used to unlock your SIM card after the PIN has been entered incorrectly multiple times. Each PUK code is unique to your SIM card and helps protect your mobile data.

How to Retrieve Your PUK Code:

To access your PUK code:

• Submit a support ticket via our website, or
• Contact our customer service team for assistance.

Steps to Unlock Your SIM Using the PUK Code:

1. Enter the PUK code into your device when prompted.
2. Set a new PIN for your SIM card.
3. Confirm the new PIN to complete the process.
4. Your SIM card should now be unlocked and ready to use.

⚠️ Important Warning:

If you enter the PUK code incorrectly three times, your SIM card will be permanently disabled and must be replaced.