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  2. Tech Support

Tech Support

My Phone isn't working

  • How do I reset the network settings on my phone?
  • What if my phone says Insert Sim Card?
  • What if my phone says Invalid Sim?
  • What if my phone says Emergency Calls Only?
  • Why does my phone say 'Network Registration Failed'?
  • How do I find my PUK code?
See all 10 articles

Voicemail and Missed Call Services

  • I requested not to have Voice Mail how do I turn it back on?
  • How do I activate Call Hold Call Wait?
  • How do I make my phone ring longer before it goes to Voicemail?
  • How do I remove Voicemail and Missed Call Service?
  • What is the Optus Voicemail Number?

APN Settings

  • How to set up MMS APN settings for Moose Mobile?
  • How to set up Data APN settings for Moose Mobile?

Miscellaneous

  • Optus 3G Shutdown - October 28th 2024
  • How to turn on Voice over LTE (VoLTE) on your phone
  • Why is my roaming not working even though it's activated on my service?
  • How to Unlock my iPhone?
  • What does Moose charge for Video Calling?
  • How do I turn off Call ID (CLI)
See all 7 articles