Moose Mobile
1300 566 673
  • Moose Home
  • Why Moose?
  • Month to Month Plans
  • Data Plans
  • Submit a Ticket
  1. Moose Mobile Support
  2. Tech Support

Tech Support

My Phone isn't working

  • How do I reset the network settings on my phone?
  • What if my phone says Insert Sim Card?
  • What if my phone says Invalid Sim?
  • What if my phone says Emergency Calls Only?
  • Why does my phone say 'Network Registration Failed'?
  • How do I find my PUK code?
See all 10 articles

Voicemail and Missed Call Services

  • I requested not to have Voice Mail how do I turn it back on?
  • How do I activate Call Hold Call Wait?
  • How do I make my phone ring longer before it goes to Voicemail?
  • How do I remove Voicemail and Missed Call Service?
  • What is the Optus Voicemail Number?

APN Settings

  • How to set up MMS APN settings for Moose Mobile?
  • How to set up Data APN settings for Moose Mobile?

Miscellaneous

  • How to Unlock my iPhone?
  • What does Moose charge for Video Calling?
  • What mobile spectrum does Moose Mobile use?
  • How do I turn off Call ID (CLI)
  • Downloading the Moose App
Terms & Policies
  • Standard Form of Agreement
  • Promo Terms and Conditions
  • Fair Use Policy
  • Privacy Policy
  • Other Terms & Policies
Coverage, Rates & Charges
  • Network Coverage
  • Critical Information Summaries
  • Additional Charges
  • International Call Rates
  • Roaming Rates
Contact Moose
  • Moose Mobile Reviews
  • Contact Us
  • Submit a Ticket




©2020 Moose Mobile ABN: 610 525 856