We now support both VoLTE and WiFi calling with your Moose service. Every Moose plan with included calls has these features provided. These features will work automatically if your phone supports them.
VoLTE and VoWiFi can help you in a number of ways. Because of the nature of how mobile towers and networks operate, in certain low-lying areas and areas without direct line of sight to towers, regional or remote areas, or shopping centres, your mobile phone may not work optimally. Most people know someone who has to go to their backyard or near a window to make a mobile phone call and it either drops out or breaks up. This is because standard voice calls are made over the 3G network only. However, Voice over LTE or Voice over WiFi allows you to use the 4G mobile network or a local WiFi network to make a voice call.
In effect, the call can be made without having any mobile coverage at all. You could actually be in an area with no mobile network, but if you could access your home internet's WiFi you could make a call over that system as if it was connected to a tower.
Moose Mobile is one of the few Optus service providers with these features enabled so make sure if you're wanting a great network experience that you confirm that your provider can provide this service to you.