Can I change my Moose plan immediately?

No Mid-Cycle Plan Changes

• Upgrading or downgrading your plan cannot be done during an active billing period.
• All plan changes must be scheduled to take effect at the start of your next billing cycle.
• For most Moose Mobile customers, this date is the 1st of each month.

Example Scenario

• If today is October 23rd and you request a plan change:
  • The change will be scheduled for November 1st.
  • Your current plan will remain active until the end of October.

What You Can Do

• Choose the plan you'd like to switch to (standard pricing only).
• Contact Moose Mobile to request the change.
• They will schedule it for your next billing cycle—no further action needed.