If something has gone wrong during the plan change process, don’t worry—it’s usually a quick and easy fix.
Step 1: Power Cycle Your Device
Restart your phone by powering it off and on. This helps update your network settings automatically.
Step 2: Contact Us If the Issue Persists
If restarting your device doesn’t resolve the issue, please get in touch with us:
- Call us on 1300 566 673
- Or use the Contact Us form on our website: https://www.moosemobile.com.au/contact
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